FAQs

Orders placed 12/23/25 or later are expected to deliver early March. If you have questions or concerns about an order, please email us at hellobeautiful@houseofrandy.com.

Please reach out to us at hellobeautiful@houseofrandy.com and let us know that you want to cancel or change your pre-order. We're happy to help you.

Yes, and you can find all of the information regarding returns, exchanges, etc. on our Returns Policy page.

Silky Satin Garments:

Machine wash cold, gentle cycle. Wash with like colors. Do not bleach. Tumble dry low or line dry; cool iron if needed.

Plush Garments:

Machine wash cold, gentle cycle. Tumble dry low. No fabric softeners or bleach to preserve plush softness.

Long Sleeve Tee:

Machine wash cold; tumble dry low.

Don't fret, Beautiful! We are here for you. Send us a note at hellobeautiful@houseofrandy.com and we'll get back to you as soon as possible. We typically respond within 24 hours. Note: If you send us an email on a Saturday, Sunday or holiday, understand that those days we're not actively monitoring emails.

Start here, customize the dollar amount, choose how you send it and then follow the steps to check out.