FAQs

If you're in the US and place an order, you should receive it within 5 to 8 business days. International orders can take between 10 and 15 business days to be delivered. Please note the following: We ship domestically and internationally, we are unable to ship to P.O. boxes and we do not ship on Saturdays, Sundays or holidays. If you have questions or concerns about an order, please email us at hellobeautiful@houseofrandy.com.

Please reach out to us at hellobeautiful@houseofrandy.com and let us know that you want to cancel or change an order. If it's very soon after ordering, we may be able to cancel or update it for you. If not, you can always start a return or exchange (see below for exchange and return info).

Yes, and you can find all of the information regarding returns, exchanges, etc. on our Returns Policy page.

Silky Satin Garments:

Machine wash cold, gentle cycle. Wash with like colors. Do not bleach. Tumble dry low or line dry; steam if needed.

Plush Garments:

Machine wash cold, gentle cycle. Tumble dry low. No fabric softeners or bleach to preserve plush softness.

Long Sleeve Tee:

Machine wash cold; tumble dry low.

Don't fret, Beautiful! We are here for you. Send us a note at hellobeautiful@houseofrandy.com and we'll get back to you as soon as possible. We typically respond within 24 hours. Note: If you send us an email on a Saturday, Sunday or holiday, understand that those days we're not actively monitoring emails.

Start here, customize the dollar amount, choose how you send it and then follow the steps to check out.