Refund policy

Returns & Exchanges

If you ordered clothing and want to return or exchange, please reach out to us at hellobeautiful@houseofrandy.com within 15 days of your order's delivery date and include your order information and reason for return. Any returns or exchanges must be new and unused to be accepted. 

General Returns & Exchanges Policy 

We hope you love Randy's goodies, but if not – no worries! We generally accept returns or exchanges of new, unused items within 15 days of your order's delivery date.

• Items must be in new, unworn condition with the tags attached.
• We do not offer refunds on shipping. 

Domestic Orders: We charge a $5.00 restocking fee on each order returned. 

International Orders: We charge a $25.00 restocking fee on each order returned.